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Terms and Conditions
Effective Date: April 1, 2025
Last Updated: April 16, 2025Welcome to RileyMD. These Terms and Conditions (“Terms”) govern your use of our website, subscription services, and any related communication, including SMS alerts.By subscribing to RileyMD or accessing any of our services, you agree to be bound by these Terms.1. Service Overview
RileyMD provides healthcare professionals—including coders, billers, and practice managers—with real-time updates on CMS rules, payer policies, and medical coding guidelines.Our services include:Curated regulatory and coding update alerts via SMSEducational content and resources for paid subscribers2. Eligibility
You must be at least 18 years old and a paid subscriber or authorized user of an organization that subscribes to RileyMD in order to use our services.3. SMS Messaging
By providing your mobile number and subscribing to our service, you consent to receive SMS messages from RileyMD.Message frequency may vary based on policy changes and specialty relevance.Message and data rates may apply depending on your mobile plan.To opt out at any time, reply STOP. To get help, reply HELP or email [email protected].Consent to receive SMS messages is not a condition of purchase.4. Payment and Subscriptions
Access to RileyMD is available via paid subscription. You agree to pay all fees associated with your selected plan. We may change pricing with advance notice. Subscription access may be suspended or terminated for non-payment.5. User Responsibilities
You agree not to:Share login credentials or subscription access with unauthorized usersReverse engineer, copy, or distribute content without permissionUse our alerts for unlawful or non-compliant billing purposes6. Intellectual Property
All content, including but not limited to text message summaries, web content, training material, and branding, is the intellectual property of RileyMD and may not be reused without written permission.7. Disclaimers
RileyMD provides informational content. While we strive for accuracy, our alerts are not a substitute for official CMS documentation, legal advice, or payer-published policy bulletins. You are responsible for confirming compliance and correct coding through official sources.8. Limitation of Liability
To the fullest extent permitted by law, RileyMD shall not be liable for any indirect, incidental, special, or consequential damages, including revenue loss, claim denials, or compliance issues resulting from use or misuse of our content.9. Termination
We reserve the right to suspend or terminate access to our services at any time for any violation of these Terms.10. Changes to Terms
We may update these Terms from time to time. Continued use of the service after changes go into effect constitutes your acceptance of the updated Terms.11. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Georgia, without regard to its conflict of law principles.12. Contact Us
For any questions regarding these Terms, please contact:
📧 Email: [email protected]
🌐 Website: https://rileymd.com
Privacy Policy
Effective Date: April 1, 2025
Last Updated: April 16, 2025RileyMD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, services, and SMS alerts.1. Information We Collect
We may collect the following types of personal information:Name, email address, and phone numberProfessional details such as specialty or practice typePayment and billing information when you become a paid customerUsage data from our website or digital communications (e.g. open rates, link clicks)2. How We Use Your Information
We use your information to:Deliver coding, billing, and regulatory updates via SMS or emailRespond to your inquiries or support requestsProvide and improve our products and servicesSend administrative messages (e.g. subscription confirmations, opt-in messages, or important service changes)3. SMS Consent and Messaging
By providing your mobile number during onboarding or subscription, you consent to receive SMS alerts from RileyMD. These alerts may include:Real-time coding updatesPolicy changes from CMS or commercial payersImportant regulatory news relevant to your practiceMessage frequency may vary. Message and data rates may apply. You can opt out anytime by replying STOP. For help, reply HELP or contact us at [[email protected]].4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:Service providers (e.g., SMS platforms, email tools, payment processors) to deliver our servicesLegal or regulatory authorities if required by law5. Data Security
We take reasonable measures to protect your data, including the use of encryption, access controls, and secure storage.6. Your Choices
Opt-out of SMS: Reply STOP to any message to unsubscribe.Update or delete your information: Email us at [[email protected]] with your request.7. Third-Party Links
Our site or SMS messages may contain links to third-party websites. We are not responsible for the privacy practices of these sites.8. Changes to This Policy
We may update this Privacy Policy occasionally. If we make material changes, we will notify you via email or SMS.9. Contact Us
If you have questions or concerns, please contact us at:
📧 Email: [email protected]
🌐 Website: https://rileymd.com